PRIVACY & SECURITY  
 

Privacy Philosophy
RMCF believes that electronic privacy is crucial to the ongoing success of the Internet as a service, commercial, and entertainment medium. Our policy is to keep the personal information we receive from our sites completely confidential, and used solely for internal purposes. We will not share your personal information with any other parties.

First time users are asked to set up an account when ordering from the Web site for the first time. All account information is handled through a secure server, so you will be asked to provide a unique login username and password to assure that your information remains available only to you. Returning customers who have previously established an account with us may change their account information at any time.

Credit Card Processing
For your protection, Rocky Mountain Chocolate Factory, Inc. does not collect, save or process credit card information on its servers. It uses third party vendors to perform credit card processing and payment transfer services through an electronic gateway. This means that once you complete checkout, and before entering any credit card information, you are redirected away from our servers to a highly secure third-party server where that information is collected and processed. Below is the privacy statement from Plug & Pay Technologies, Inc., our e-commerce gateway vendor.

Plug & Pay Technologies Inc. (PnP) has created this privacy statement in order to demonstrate our firm commitment to privacy and security and to clearly define these standards to our customers and the community we serve. We have established these policies to protect the security and privacy of the information we collect In addition to these policies, we maintain strict internal policies against unauthorized disclosure or use of customer information. Security protocols have been implemented to restrict access to information according to job responsibility.

Any suspected attempt to breach our policies and procedures, or to engage in any type of unauthorized action involving our information systems, is regarded as potentially criminal activity, and all suspected computer mischief is reported to the appropriate authorities. The following discloses our information gathering and dissemination practices for this website(s) identified by the domain name: plugnpay.com.

We use the IP address of Consumers to help diagnose problems with our server, and to administer our Web site. We use the IP address of Consumers to help identify their shopping cart. We use cookies to keep track of shopping cart contents, and/or referral information.

Our site uses an order form for Consumers to request information, products, and services. We collect Consumer's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used by the Merchant to send products, information and fulfill orders.

The Consumer's contact information may also be used to get in touch with the Consumer if necessary to solve a problem. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Financial information that is collected is used to check the users' qualifications and bill the user for products and services ordered by Consumer from Merchants.

We do not share/sell or in anyway distribute Consumer data with any other companies (apart from the Merchant(s) we are acting as agents for in providing our Service to Consumer).
This policy does not preclude PnP unrestricted use of non-personal, summarized, derived, or aggregate information (i.e., volumes, totals, averages, etc.).

Security
The PnP site has security measures in place to protect the loss, misuse and alteration of the information under our control. Security of information in transit to and from our web site is encrypted using SSL encryption protocols. We store all user information in secure databases protected via a variety of access controls as well as using encryption of sensitive information. This data is accessed only for the purposes specified in this privacy statement.

Your Responsibility
As a customer of PnP, you may be provided with a unique identifier such as a username and password which is intended to authenticate your identity when accessing our systems. Such identifying items are intended to be secret and to be known, possessed, and used only by you. The effectiveness of these mechanisms for authenticating your identity are dependent upon your keeping them in your exclusive possession and upon your protecting them from the discovery, access, or possession of others. If you fail to keep such identifying information in your exclusive possession (i.e., you allow others to have knowledge or possession of your password or pin), you may bear responsibility for the actions of other persons who use this information in accessing our systems.

Should you become aware or have reason to suspect that a PnP personal identifier has been lost or has been disclosed to someone other than yourself, you should immediately notify PnP Technical Support at support@plugnpay.com.

Contacting the Plug & Pay Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with the Plug & Pay Web site, you can contact

Support
Plug & Pay Technologies Inc.
1363-26 Veterans Hwy
Hauppauge, NY 11788
support@plugnpay.com